Privacy Policy

Privacy Policy

IronRock Concrete Coatings respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for services.

By using our website, you agree to the practices described below.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Project details submitted through our contact or quote forms

We may also collect limited technical information such as IP address, browser type, and pages visited to help improve website performance.

2. Payments

Payments for our services are processed through third-party payment providers. IronRock Concrete Coatings does not store or process credit card or banking information directly.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests
  • Schedule site assessments and services
  • Communicate about your project
  • Improve our website and customer experience
  • Comply with legal and business obligations

We do not use your information for unrelated purposes.

4. Marketing Communications

If you contact us, we may follow up regarding your inquiry or project. We do not send marketing emails without consent, and you may opt out of communications at any time.

5. Information Sharing

We may share information with service providers who support our operations, such as website hosting or payment processing services.

We do not sell, rent, or trade your personal information.

We may disclose information if required by law.

6. Data Security

We take reasonable steps to protect personal information using administrative and technical safeguards. While no system is completely secure, we work to protect your data against unauthorized access.

7. Data Retention

We retain personal information only as long as needed to respond to inquiries, provide services, and meet legal requirements.

8. Cookies

Our website may use basic cookies to support functionality and understand website usage. You can manage cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

11. Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page.

12. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

IronRock Concrete Coatings
Email: info@ironrockconcrete.ca
Serving Kelowna & the greater Okanagan